MaxView is committed to providing superior products and support to our customers. Use this section to search for answers on how to use MaxView products and help with specific issues that you may run into while using the product level of your choice.
Each product level is supplied with the first year of standard support, which includes email, prime time telephone support and minor version updates. Minor updates occur throughout the year so check the download site periodically or when you receive an email notification from MaxView of a new software update.
Support for MaxReader is provided online. Person-to-person support is available on an incident call basis according to our Support Programs and Policies.
The annual support program provides direct access to experienced technicians who will assist you with any MaxView question. Select the Standard or Gold program and get peace of mind for a full year along with fast answers and how-to help directly from MaxView's support professionals. Upgrades and renewal to annual support program for workstation licenses can be completed online through the MaxView Registration system.
If you need access to a MaxView Support specialist, you can pay for a single incident and experience the how-to-help of expert support on a fee basis. Contact us and ask for single-incident support. Credit cards accepted are VISA, MasterCard or American Express.